Introduction

Concert and Hotels (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website.

1. Information We Collect

a. Personal Information: We may collect the following personal information:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Identification documents (e.g., passport, driver’s license)

b. Non-Personal Information: We may collect non-personal information such as:

• Browser type
• IP address
• Pages visited
• Time and date of visit

c. Event-Specific Information: For concerts, we may also collect:

• Ticket purchase details
• Event attendance information
• Seating preferences

For hotels, we may also collect:

• Room preferences
• Stay duration
• Special requests or accommodations

2. How We Use Your Information

We use your personal information to:

• Facilitate ticket purchases
• Communicate with you about your reservations or tickets
• Provide customer support
• Improve our services and offerings
• Send promotional materials and updates (with your consent)
• Ensure the safety and security of our guests and attendees

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service providers who assist us with operations (e.g., payment processors, marketing agencies)
• Event partners or sponsors (only as necessary for event participation)
• Legal authorities if required by law or to protect our rights
• Hotels in our network for seamless service provision

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using secure payment processing systems and restricting access to personal data to authorized personnel only.

5. Your Rights

You have the right to:

• Access your personal information
• Correct any inaccuracies in your information
• Request deletion of your personal data (subject to legal and operational restrictions)
• Opt-out of marketing communications

To exercise these rights, please contact us.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.